- Online Review Sites (e.g.Yelp) and Reputation Management: Emily Hay, Internet Advisor Social Media Expert and Founder of Hay There Social Media. Check out the new Social Media Tab at the top of the homepage.
- Dealing with Bad Word of Mouth: Andy Sernovitz, of Word of Mouth, author, teacher and expert of the power of Word of Mouth marketing. What happens when the bad mouthing starts?
- The Power of Google Pages: Meaghan McCann reports on an upcoming workshop on how to get your business “on the map” with Google Pages.