Perhaps no news about HealthCare.gov, the Federal healthcare exchange website and supporting systems, is shocking anymore. We all know that it was an utter disaster at launch on October 1, 2013 and was completely unusable for some time thereafter. But eventually they got it to the point of being usable, so no harm no foul, right?
You may not think so after reading the recent GAO (Government Accountability Office) report HEALTHCARE.GOV — Ineffective Planning and Oversight Practices Underscore the Need for Improved Contract Management. The report is embedded at the bottom of this story.