Hotmail and Skype Knocked Out for 24 Hours

Balmer Blah Blah

Mary Jo Foley/ZDNet

Update: 8/15 (received from Microsoft at 6:50 PM EST on August 14): From a spokesperson: “Outlook.com experienced an incident that caused some users not to be able to access their account or share their SkyDrive files. Microsoft has restored web access for all users but some people might still see issues with their mobile devices.  The company is working to restore full mobile access as quickly as possible. For the latest information, we encourage users to visit the status page (https://status.live.com/).” I am still seeing Twitter reports from individuals who are still having problems accessing Outlook Thursday morning EST — and not just on mobile devices. A note on the Live status dashboard is now saying an update on what’s going on with mobile devices wll be coming at 9:00 AM EST on August 15. There’s no further word from Microsoft at this time. The lack of transparency and communication from Microsoft about this set of incidents has been puzzling, I have to say.

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