TDH,

 First off, let me say I feel your pain. Secondly, I would suggest you visit the following; and do an internet search for similar items: remove windows restore virus/malware

 http://www.expertsupportnow.co…..s-malware/

 I am far from being a power computer user. It has been over a year since I deactivated the Windows Restore feature on the 3 computers I try to keep running without problems. I use a free program, utility, whatever you prefer to call it, offered by Paragon, called BU & Recovery.

 Sadly, in my opinion, Windows Backup or Restore doesn't really backup a lot of info that would be nice to have when trying to fix a broken or compromised computer.

 If you go to the top of the Internet Advisor website you will find a toolbar labeled TOOLKIT. Select it and scan down thru until you find something that mentions “Gizmo” Richards. He is an Australian gentleman, if I remember correctly. He offers free, and paid-for services, to be advised about the best computer programs, if you will, available for free.

 Luckily, I have never had to use the features that BU & Recovery offers, except when I have to do a clean install of XP Pro SP3 on one of my laptops, and it works flawlessly each time. In addition I would suggest checking out some of the free versions of apps that IOBIT offers.They are free to download and I use them often

 Hoping some of this info is helpful to you. Please be aware that anything I have posted is only my personal opinion and is not meant to be an advertisement or any type of promotion, or denigration of products, companies or any entity.

 J. R.