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12:01 pm
September 4, 2010
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cindylobb
| | Westland, MI | |
| Member | posts 25 | |
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I wish you guys were on today! I need some help! lol go Blue and Go Green! (gotta be fair)
I have ATT Uverse and have a connection problem this morning. the icon on the bottom of my desktop says that I am connected to my internet, but when I clickon Internet Explorer or AOL (I use both browsers on my lap top), it can not connect. The laptop is located in direct line (next room) from the uverse box. Right now, I am in my daughters room, 3 rooms away, on her desk top writing this, and obviously she can get connected. I have phone service, I have my cable service. But my laptop will not connect. also, I am having problems with my iPod connecting… sometimes it will and sometimes it wont. this just started today (Sat 9/4).
I ran malwarebytes overnight and it came back clean. I have rebooted my laptop at least 3 times this morning and it has not helped.
Also, a possible related item… when I turn my laptop on, (I'm running XP), once I click on my name account it will take up to 5 full minutes before it has done it's startup stuff and I'm able to do ANYTHING on the computer. I assume this has something to do with a lot of junk running in the background that I probably don't need, but how do I find it and get rid of it?
Thanks for your help… miss you guys already!! lol
Cindy Lobb
Westland, MI
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9:17 am
September 5, 2010
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cindylobb
| | Westland, MI | |
| Member | posts 25 | |
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UPDATE!
Well, after restarting the laptop at least 5 times yesterday, and finally being able to move the entertainment center to get to the Uverse router box and resetting that, nothing worked. then I put what I have heard you talk about before into practice. First, I googled "system restore" so I understood how to do it, and what it would and wouldn't do. Since the problem just started yesterday, i figured if I went to the previous day, maybe it would 'reset' whatever went wrong. When I saw that I could "undo" a system restore if it didn't work, it made me feel more comfortable in doing it.
So I told my husband to cross his fingers and started the system restore. when done, it rebooted the computer again and said everything was fine. Once I got the "connection" icon on the bottom of my screen I tried starting AOL… then I heard "welcome, You've got mail!" music to my ears! IT WORKED!!!
thank you guys very much for all you do! If I didn't listen every chance I got, I would never have heard of system restore and never would have tried it. I learn even when I don't call in!
thank you and have a great Labor Day weekend!!!
Hope you're feeling well, Foster! great hearing you on the radio!
Cindy Lobb
Westland, MI
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10:40 am
September 5, 2010
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John1930
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Good girl….If you are interested in a faster start up you can remove most items from the list.
This link will give you some ideas on how to do that. You really don't need most.
I have only 2 on my Win 7…both are Microsoft.
http://kb.wisc.edu/helpdesk/pa…..hp?id=1688
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10:45 am
September 5, 2010
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Ben Carpenter
| | Adrian, Mi | |
| Member | posts 133 | |
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cindylobb said:
UPDATE!
Well, after restarting the laptop at least 5 times yesterday, and finally being able to move the entertainment center to get to the Uverse router box and resetting that, nothing worked. then I put what I have heard you talk about before into practice. First, I googled "system restore" so I understood how to do it, and what it would and wouldn't do. Since the problem just started yesterday, i figured if I went to the previous day, maybe it would 'reset' whatever went wrong. When I saw that I could "undo" a system restore if it didn't work, it made me feel more comfortable in doing it.
So I told my husband to cross his fingers and started the system restore. when done, it rebooted the computer again and said everything was fine. Once I got the "connection" icon on the bottom of my screen I tried starting AOL… then I heard "welcome, You've got mail!" music to my ears! IT WORKED!!!
thank you guys very much for all you do! If I didn't listen every chance I got, I would never have heard of system restore and never would have tried it. I learn even when I don't call in!
thank you and have a great Labor Day weekend!!!
Hope you're feeling well, Foster! great hearing you on the radio!
Cindy Lobb
Westland, MI
Cindy
I am glad to hear the update and the good results you had with system restore.
System restore is a wonderful tool, but it is not a cure all.
I do not know any thing about the Uverse router box you have, is it a router and modem or do you have a separate modem.
In my setup I have a separate modem and router, with two desk tops hard wired to the router and two laptops connecting wireless. Once in a while things just seem to slow way down or stop working. If it appears on only part of the computers I will restart the router and most of the time that is the fix, but if it does it on all the computes then I reset the modem and that fixes it most of the time.
Keep it in mind a combination of different equipment will make every one's system function a little differently. As an example my 4 computers are not all running the same OS and there fore do not all function exactly the same. Also as you found out something on your computer got corrupted and the system restore corrected it.
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Ben Carpenter – http://www.benc.com
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10:46 am
September 5, 2010
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cindylobb
| | Westland, MI | |
| Member | posts 25 | |
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thank you very much… I'll take a look at that.
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10:50 am
September 5, 2010
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cindylobb
| | Westland, MI | |
| Member | posts 25 | |
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thanks, Ben…
the router box brings the 'cable' into the house for ATT for the TV, phone and internet. Then the laptop, my daughters' desktop, and my sons' desktop are connected wireless.
I think the slowness actually has to do with all the "junk" on the computer at start up
thanks again
Cindy
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